Dental IT,
answered plainly.

CyberCore is a dental-native RMM (remote monitoring and management) platform for dental practices: it monitors the practice-management software, imaging sensors and network devices a practice runs and reports faults in dental terms. It is built on more than 100,000 resolved dental IT tickets.

A dental RMM monitors the computers and services a practice depends on: operatory and front-desk workstations, the practice-management database and server, imaging sensors and their drivers, backups and network devices. It reads system-health signals such as service status, disk space and backup results rather than patient records. The guide to what a dental RMM is covers the category in full.

A generic RMM agent reports CPU, disk and uptime. A dental-native RMM also tracks dental-specific signals, such as practice-management database health, imaging sensor presence and backup verification, and describes a fault in terms a dental team recognizes instead of raising a generic alert for a technician to interpret.

Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Curve Dental, Denticon, DentiMax, SoftDent, Fuse and tab32, alongside imaging from Schick, DEXIS, Carestream, Apteryx, Planmeca, Suni and Gendex, plus common e-prescribing, claims and patient-communication tools.

CyberCore detects known faults continuously. Auto-remediation stays off until the practice owner authorizes it, every action is logged where the owner can see it, and faults that need a person are escalated with the diagnosis attached.

HIPAA compliance is the responsibility of the dental practice and each vendor that handles its patient data, and no software makes a practice compliant on its own. CyberCore monitors system-health signals rather than patient records. Ask CyberCore for its current assurance documentation and Business Associate Agreement, and see the security page for details.

Downtime puts production at risk: the Planet DDS 2025 Dental Industry Outlook Report puts average production at about $3,800 per dentist per day and about $1,058 per hygienist per day. The cost-of-downtime guide shows how to apply those figures to a practice's own schedule.

CyberCore is priced as a flat monthly rate per location, with three plans: Monitor at $350 per month for solo practitioners, Managed at $650 per month for growing practices and Command at $1,200 per month for multi-location groups. There is no per-hour emergency billing.

The Command plan is the plan priced for multi-location groups. For how standardizing dental IT across several locations works, including remote-first support with on-site dispatch for hardware, see the guide to nationwide, remote-first dental IT support.

Onboarding starts with a setup request: schedule a demo or contact CyberCore, and the practice’s software, imaging and network are reviewed before monitoring begins. For what to expect when moving from another IT provider, including data handling and avoiding downtime, see the switching guides linked on this page.