1.2M+
Absolute Dental affected individuals
HIPAA Journal reported that Absolute Dental said initial access occurred through a malicious software tool executed via an account associated with its managed services provider.
Source: HIPAA Journal Autonomous IT Intelligence
Your MSP Needs a Ticket. A Phone Call. And 45 Minutes. We Need 22 Seconds.
A dental-native IT system trained on 100,000+ real dental IT support tickets — it knows your software, your sensors and your network, and it shows you every signal it reads and every action it takes.
27 Dental apps
99.7% Uptime target
22s Crash recovery
100K+ Tickets trained
Representative figures — not live customer telemetry
Why CyberCore
When Open Dental freezes mid-appointment, your IT is still reading the ticket.
Break-fix support reacts after the damage is done. CyberCore monitors and fixes autonomously — not traditional IT support, but a new standard built for the dental stack.
Problems fixed before you notice
Disk, network, printers and database faults resolve in seconds. Anything that needs hands — like failed hardware — escalates to a human with full context.
Built for dental, not adapted
Native Dentrix, Eaglesoft, Open Dental, Carestream and DEXIS monitoring — plus 22 additional dental applications as the integrations route ships.
You're always in control
You set the boundaries. Core AI acts only inside the permissions you grant — and logs every signal, confidence score and action for you to review.
Glass-box proof
Every signal scored. Every fix logged.
Watch the autonomous loop run in the open — monitor, detect, score, remediate and log — with nothing hidden from the practice owner.
core-ai · crash-recovery.log Audit
- Monitor
- Detect
- Score
- Remediate
- Audit
Signal scores
Exit code 92
0xC0000005
Foreground state 88
Chair 03 active
WER report 96
Dentrix.exe crash
User intent 91
No close click
Service health 84
SQL lock wait
Backup window 99
Outside backup
Audit trail
- 09:41:03 Crash classified 10-signal classifier confirmed an Open Dental lock-timeout pattern
- 09:41:05 Policy checked Owner policy permits the Dentrix service restart; imaging server excluded
- 09:41:08 Remediation started Queued a safe restart — no active imaging capture detected
- 09:41:22 Resolved + logged Open Dental responsive — event attached to the owner audit trail
Representative — illustrative timing, not live customer telemetry.
Compatibility
Built for the software your
practice actually uses
Your practice-management software, imaging and hardware — not generic computer monitoring.
Practice Management
DentrixEaglesoftOpen DentalCurveDentalDentiMaxSoftDent
Imaging & Sensors
DEXISApteryxCarestreamSchickPlanmecaSuniGendex
Dental Hardware
iTero3ShapeSironaTrophyUSB SensorsCard Readers
Plus databases, backups, antivirus and encryption — everything that keeps patient data safe.
Security
HIPAA is not a feature.
It's the foundation.
Protecting patient data is about trust. CyberCore monitors your security 24/7 — so you can focus on patients.
Password policy & lockout enforcement
Screen-lock compliance — 15-min timeout
BitLocker full-disk encryption checks
RDP exposure & NLA validation
After-Hours Login Detection
Flags access attempts outside business hours.
Brute-Force Monitoring
Detects >10 failed logins per hour and escalates.
SSL Certificate Expiry
Warns 30 and 7 days before certificates expire.
Antivirus & Firewall Status
Monitors Defender RTP, signatures and all firewall profiles.
Security model
Your IT vendor is also an attack surface.
The fix is not blind trust. It is smaller permissions, owner-approved access, and an audit trail the vendor cannot edit. CyberCore turns vendor access into something visible, scoped and revocable.
94% / 72%
Healthcare vendor access / elevated permissions
HHS cites vendor access as an insider-risk pattern: 94% of organizations give third parties access to systems; in 72% of case studies, vendors had elevated permissions.
Source: HHS insider-threat guidance2023
Henry Schein cybersecurity incident
Henry Schein disclosed a 2023 cybersecurity incident affecting North American and European dental and medical distribution operations, with affected systems restored and an e-commerce disruption remediated.
Source: Henry Schein SEC filingWhat CyberCore changes
Autonomous remediation is off by default. The owner approves a specific allowlist, such as "may restart Dentrix services" and "may not touch the imaging server." When a human engineer needs access, their work lands in the same owner-visible audit trail as the agent's work.
Pricing
Simple coverage. No hidden dispatch fees.
Contact-based pricing for dental teams that want predictable support, remote remediation, and clear accountability.
Practice
Single-location teams
Contact for pricing
Core monitoring, remediation, and audit visibility for one dental practice.
- Dental app monitoring
- Owner-gated auto-remediation
- Backup verification and audit trail
Most practices
Multi-Location
Growing groups
Contact for pricing
Roll-up visibility and controls for practices operating across locations.
- Everything in Practice
- Location-level access controls
- Consolidated reporting and escalation
DSO
Dental service organizations
Contact for pricing
Enterprise controls for large teams with custom security and operations needs.
- Everything in Multi-Location
- SSO and provisioning
- API access and named technical owner
Pricing stays "Contact for pricing" until early-access usage is validated. No placeholders, estimates, or invented plan numbers.
FAQ
Common questions, plainly answered.
What is CyberCore, and how is it different from my current IT company?
CyberCore is a glass-box, dental-native autonomous RMM — an AI agent trained on 100,000+ real dental IT support tickets. Unlike a traditional dental MSP, it monitors and auto-remediates common dental-software crashes in seconds, shows you every signal it reads and every action it takes, and only acts inside the permissions you authorize.
What is a "dental RMM," exactly?
A dental RMM (Remote Monitoring and Management platform) watches dental practice endpoints — workstations, sensors, X-ray units, and dental software — for failures, and either alerts a technician or, in CyberCore's case, remediates the failure autonomously. It is not Remote Patient Monitoring; it is the IT layer that keeps your operatories running.
Can the agent act on my systems without me knowing? What is it allowed to do?
Auto-remediation is off by default. You authorize a specific allowlist — for example, "may restart Dentrix services, may not touch the imaging server" — and every action the agent takes is logged with confidence scores and safety gates. Nothing happens that you did not pre-authorize, and nothing happens silently.
How fast does CyberCore actually fix a crash?
For the common dental-software crashes that account for the majority of real tickets — service restarts, database lock clears, rolled-back updates, printer queue resets — the agent classifies and remediates in seconds. Hardware failures still need a human, and CyberCore dispatches one automatically rather than waiting for you to call.
How do I know my dental backups actually work?
CyberCore verifies backups end-to-end — not just "the job ran." It restore-tests, checks integrity, and reports the last successful verified restore for each protected system on the owner dashboard. If a backup looks healthy in the vendor console but cannot actually restore, you see that, with the failing signal scored and timestamped.
Is my IT vendor my biggest security risk?
Increasingly, yes. Several recent dental and dental-adjacent breaches happened through a vendor's own remote access account, not the practice's. A glass-box agent whose permissions you control and whose every action is logged turns vendor opacity into vendor accountability — making transparency a security control, not just a courtesy.
In one sentence
CyberCore is the glass-box, dental-native autonomous RMM — an AI agent trained on 100,000+ real dental IT tickets. It monitors every workstation, app, sensor, and X-ray unit, auto-fixes common crashes in seconds, and shows owners every action while they govern what it can touch.